Vengo a advertiros que NO COMPRÉIS absolutamente nada más a estos ladrones, porque no tienen otro nombre. Lo barato sale caro amigos, y mas si son chinos.
Compre un movil (Xiaomi note 3) el 7 de Enero en esta página, a 2 de Marzo no he recibido absolutamente nada y como solución me dan sólo, tras discutir durante 2 meses, que me devuelven el 50% de lo pagado EN DINERO PARA GASTAR DE NUEVO EN SU PÁGINA WEB.
Primeramente me dijeron que me devolverían el dinero y ahora me dicen que no, que solo el 50% Y EN SU PÁGINA, son unos impresentables y la seriedad y servicio post venta de estos estafadores sencillamente no existe.
Aquí os dejo los textos que me han mandado con sus fechas, para que os hagais una idea de la seriedad de esta empresa y su servicio.
spoilerGearbest Customer Support A :01/30/2016 06:22:10 UTC
Dear emilio,
I am sorry to hear you haven't received the items yet.
In order to resolve it, please kindly confirm the following points：
1) Please reconfirm your delivery address:
customers: emilio ....., shipping address: Doc.... , city: Albacete, ......
2) Please contact your local post office in charge of your area，stating your name and address. In some cases, Post office may require customers to collect parcels over there. Kindly let us know the results.
3) We shipped on date 2016-01-05.Therefore your delivery deadline will expire on Date 2016-03-05.
Once we receive all details above, we will offer you the right resolution for your case on this date. Please note this timeframe is only decided by the carrier to consider the item lost. Some other providers would even use a 180-day deadline after shipment. As a proof of goodwill, we Gearbest commit to help our customer the best we can, by resolving delivery issues as early as possible.
Once again we are sorry for this inconvenience, and we will do best to resolve it to your satisfaction.
Thank you for your patience collaboration.
Best Regards
Leah
Gearbest Customer Servive
http://www.gearbest.com/
spoilerGearbest Customer Support A :02/20/2016 12:35:05 UTC
Dear emilio,
We are extremely sorry that you have not received your order yet.
Please kindly note surface is the cheapest and also the slowest shipping option in the checkout.
As the service is provided by the Post office delays to holidays weather and lack of efficiency in the transportation company hubs. This is why we give a delivery timeframe to consider the package lost.
As I indicated in my previous email, your delivery deadline will expire on Date 2016-03-05.
We suggest the following course of actions:
1)We can first refund 50% of the order on your Paypal account now as a proof of good will.
2) Since it is an international postal delivery, please kindly contact or go to your local post office to locate your parcel,stating your name and address before the deadline.
Then please let us know the result. 3)On our side,we will keep tracking your delivery if you haven't received the package on Date 2016-03-05 we will refund the remainder.
If you do receive the item later, we will ask you to repay what we refunded you.
I look forward to hearing from you.
Thanks for your understanding and patience. Hope you will receive your package soon.
Best Regards
Leah
Gearbest Customer Service
http://www.gearbest.com/
spoilerGearbest Customer Support A :03/02/2016 06:57:44 UTC
Dear emilio,
Thank you for contacting us, we wish to apologize for any inconvenience.
Today is March 2. You delivery deadline is March 5. Can you please contact your local post office again? If there still do not package for you. Please give me the feedback.
I have checked your order in details. I am sorry that I have made a mistake before. Since you do not purchase the insurance. Please understand we can not refund you in full. Even the package is lost on its way, we only can refund 50% of the product price to our customer, if she/he do not purchase any insurance. Can you please confirm this?
Thank you for your understanding.
Best Regards
Leah
gearbest Customer Service
http://www.gearbest.com/
En resumen, Gearbest ME HA ROBADO 100€ y encima para reirse un poco mas de mi me da COMO MUESTRA DE BUENA VOLUNTAD EL OTRO 50% PARA GASTARMELO EN SU WEB DE NUEVO.
Hijos de puta se queda corto, porque si el dinero me sobrase me la sudaría, pero llevo sin movil 3 meses ya. NO COMPRÉIS NADA A ESTA GENTE, envían todo por correo ordinario, para que lo entendáis son capaces de tiraros un movil al buzón, y no lo digo por decir, a mi compañero fue así como le llego.
Daros una vuelta un segundo por Google y veréis como el mío no es un caso aislado, es una práctica habitual ya de esta gente.
Pasaros por HTCmania o Forocoches y veréis que buenas experiencias tiene la gente con estos ladrones.
Y asi seguire hasta que me borren mi cuenta o la tuya.
