mysteam me ha ido respondiendo varios mails, sorry por no contestar pero estaba currando.
A continuacion os pongo todo el tema:
Mysteam: Hi,
We also can’t send money to the customers account, because there is a limit on sending money and this limit is not enough to send money to all the customers.
We didn’t receive the complaint.
We received only a notification that you’ve tried to open a complaint but you couldn’t because the payment is old.
Check your PayPal, you won’t see any open complaints.
Yo: So as a business you are unable to return the money to their customers, one of the primary rules in trade. ArenaNet even answer me an email telling me among other things this:
"I would Suggest Contacting the seller Purchased from Whom you the code for a full refund, As They sold you a stolen code Purchased With A credit or debit card."
We are not saying that I do not like this product, we are talking about the product you sold me a product is purchased with stolen credit cards and therefore a crime.
I look forward to receiving the news, think refund my money. regards
Mysteam: Hi,
I didn’t use stolen credit cards, the supplier did it.
I’m also a victim here. I bought the keys and the supplier refusing to refund me or replace the keys.
I tried to refund, but paypal didn’t help me.
I can send you the money manually, but you have to wait few weeks until paypal reset our limit, are you ok with this?
Yo: Of course I would agree to wait to have my money, but how long we would be talking about? regards
Mysteam: Few weeks, about 3-4 weeks
Yo: 3 or 4 weeks to return a purchase amount seems excessive. Yesterday I got back in touch with paypal and am waiting for your response.
Mysteam: You opened a claim?
We received only a notification that someone have tried to open a complaint but he couldn’t because the payment is old.
Is that you?
Check your PayPal, you won’t see any open complaints.
Yo: I opened a paypal claim, reporting that having made ​​the purchase and be a key fraudulent credit cards stolen, he allowed as an exceptional occasion that you can repay the money. I sent an email telling me that soon they would contact me.
Mysteam: Ok, if the claim is opened, I will refund you immediately.
Resumiendo, me admiten que me devolveran el dinero pero puede llegar a tardar 3-4 semanas y si bien paypal admite la reclamacion por haber comprado keys con tarjetas robadas, lo abonaran inmediatamente.
Ahora solo queda esperar la respuesta de paypal, aver si conseguimos que de el brazo a torcer y como caso excepcional por ser compras con tarjetas robadas, admiten la reclamacion.
Un saludo y piro a dormir.
